Do AEDs include voice instructions for users?

Yes. All public-access AEDs are required to have clear, step-by-step voice prompts that guide users through CPR and defibrillation. Some also include visual diagrams or screen displays for additional clarity.

How durable are AEDs in emergency environments?

Most AEDs used in workplaces are drop-tested and shock-resistant, designed to withstand harsh environments. Durability ratings and certification (such as IP or military standards) vary by brand and model.

Are businesses legally required to have an AED on-site?

There is no universal law in the U.S. or Canada requiring all businesses to have AEDs, but some industries and provinces/states do mandate them for high-risk environments. Even when not required, employers may be liable under general duty clauses if AEDs could have prevented harm.

Are AED users legally protected if something goes wrong?

Yes. In both the U.S. and Canada, Good Samaritan laws generally protect AED users from liability when assisting in good faith. These protections apply to trained and untrained users, including employees acting during emergencies.

Do businesses have insurance risks related to AED ownership?

AEDs can reduce risk rather than increase it when properly managed. Most general liability insurance policies cover AED use, but businesses should consult their insurer to ensure coverage and compliance with training and maintenance obligations.

Do we need special liability coverage to own an AED?

Not usually. AEDs are considered low-risk medical devices, and most business insurance policies will not require a separate rider. Still, it’s smart to notify your provider to ensure proper documentation and clarity.

What legal steps reduce AED-related liability?

Regular device maintenance, up-to-date staff training, proper signage, and documented procedures all help. Some states/provinces require AED registration with EMS or a physician’s oversight—compliance with these requirements also reduces risk.

Do we need a waiver or policy in place to use AEDs?

Not legally, but many businesses implement internal policies or staff consent acknowledgments as part of emergency preparedness. These help clarify who is authorized to respond and how to document AED use.

What is an AED program, and why do we need one in the workplace?

An AED program is a formalized plan for placing, maintaining, and using Automated External Defibrillators within a workplace or organization. It ensures AEDs are accessible, staff are prepared, and legal and safety guidelines are followed — improving emergency readiness and legal protection.

Who is responsible for overseeing an AED program?

Typically, a designated program coordinator, such as a workplace safety officer or facilities manager, oversees the AED program. In some jurisdictions, especially in the U.S., a licensed physician or medical director is required to provide oversight and review usage reports.

What policies should be included in an AED program?

Core AED policies should cover device placement, maintenance schedules, responder roles, training requirements, post-incident procedures, and compliance with local regulations. Written protocols ensure consistency and legal defensibility.

How often should our AED program be reviewed or updated?

Review the entire AED program annually or whenever there are major changes in equipment, laws, or personnel. Conduct periodic drills, retrain responders as needed, and verify that policies align with the latest regional standards.

Can AEDs be safely used on children?

Yes, AEDs can be used on children experiencing sudden cardiac arrest. Most AEDs come with pediatric settings or pads designed to deliver a lower-energy shock suitable for children.

Are there AED models specifically designed for children?

Some AEDs are built with pediatric modes that activate automatically with the insertion of child pads. Others allow manual switching to pediatric mode. When selecting an AED for environments with children, ensure it includes this functionality.

Is AED use safe for infants under 1 year old?

Use on infants is generally not recommended unless pediatric pads and protocols are specifically supported by the AED. In emergencies, professional medical assistance should be summoned immediately, and CPR should be started without delay.

Where are pediatric AEDs most often needed?

Pediatric AED readiness is especially important in schools, daycares, sports facilities, community centers, and family entertainment venues where children are frequently present.

What is a workplace first aid cabinet?

A first aid cabinet is a centralized storage unit for medical supplies used to treat minor workplace injuries or health incidents. It is typically wall-mounted and contains bandages, antiseptics, gloves, and other essentials.

What items must be included in a workplace first aid cabinet?

A properly stocked workplace first aid cabinet should meet ANSI/ISEA Z308.1 standards, including items like bandages, antiseptic wipes, gauze pads, adhesive tape, scissors, and gloves. The exact contents may vary based on the workplace type and hazard level.

Should a first aid cabinet be locked?

No. First aid supplies should be easily accessible during emergencies. However, cabinets should be placed in visible, designated areas to discourage misuse.

Do we need a first aid attendant on-site?

Yes, in many jurisdictions — especially in workplaces with high-risk activities or remote locations. Requirements vary by region and number of employees per shift.

What are Class A and Class B first aid kits?

Class A kits are designed for low-risk workplaces with common injuries like cuts and scrapes. Class B kits are intended for high-risk environments and include more advanced items like trauma pads and splints.

Do first aid supplies expire?

Yes. Items like burn cream, antiseptic wipes, and medications have expiration dates. Expired items should be replaced promptly to ensure safety and compliance.

What does OSHA require for workplace first aid kits?

OSHA does not mandate a specific list of items, but it refers employers to the ANSI/ISEA Z308.1 standard for minimum first aid supplies. Employers must ensure the kit is appropriate for the type of work and readily accessible to all employees.

Does OSHA require a specific restocking schedule?

Not exactly. OSHA leaves frequency up to the employer but mandates that supplies must be “readily available and replenished as necessary.” Most employers use monthly checks or outsource to a first aid service.

What first aid supplies are essential for production/manufacturing facilities?

Production facilities require comprehensive first aid kits that include burn dressings, trauma pads, eye wash stations, CPR masks, and chemical spill treatments, in addition to standard supplies like bandages and antiseptics. This is due to the higher risk of injuries from machinery, chemicals, and physical labor.

Is it better to lease or buy an AED?

Leasing can be a cost-effective option for businesses with tight budget constraints or temporary needs. Buying is typically much more cost-effective long-term, especially when planning to maintain a permanent AED program with full ownership and fewer restrictions.

How long do AEDs last?

Most AEDs have a lifespan of 8–10 years with proper maintenance making purchase a better option. However, batteries and electrode pads require regular replacement every 2–5 years, depending on the model and usage.

What should I consider when choosing an AED vendor?

Look for vendors with strong after-sales support, clear warranty terms, affordable replacement parts, and available training programs. Verify that their devices are FDA/Health Canada approved and suitable for your work environment.

Does an AED come with a warranty?

Yes, most AEDs come with warranties ranging from 5 to 8 years. Ensure your vendor provides full documentation and honors warranty servicing.

What should I look for when comparing AED brands?

Focus on ease of use, visual/audio prompts, pediatric compatibility, battery/pad shelf life, warranty length, and customer support. User-friendliness and FDA/Health Canada approval are essential for non-medical workplace environments.

Are there major differences between AED brands?

Yes. Some AEDs offer real-time CPR feedback, bilingual prompts, or Wi-Fi connectivity. Others may be more rugged for industrial use. It’s important to match the device features to your workplace needs.

Which AED brands are considered most reliable?

Trusted brands include Zoll, Philips, Defibtech, Physio-Control (now part of Stryker), and Cardiac Science. All have FDA/Health Canada-approved models with long-standing reputations in public and workplace settings.

Can I purchase an AED online?

Yes, but only buy from authorized vendors  to ensure your unit is FDA/Health Canada-approved and includes full warranty and support.

Should I buy a new or refurbished AED?

New AEDs come with full warranties and the latest technology which reduces cost over time. Refurbished units may be more affordable, but carry risks associated with reliability. Always verify certification, battery age, and support terms.

Are pediatric-capable AEDs more expensive?

Not necessarily. Some models come with child/pediatric modes built in, while others require separate pediatric pads. Expect to pay $80–$150 extra for that capability.

How important is regular servicing of AEDs?

Regular servicing of AEDs ensures that the device is in optimal working condition, ready for use in an emergency. The checks typically involve verifying the battery charge, ensuring the electrode pads are not expired or damaged, confirming the device’s software is up-to-date, and testing its overall functionality. Proper servicing reduces the risk of malfunction when the AED is needed most, which can be crucial for saving lives during a cardiac emergency.

What are the different types of service required for AEDs?

There are generally two types of service for AEDs:

  • Routine Maintenance:
    This includes regular visual checks and functional testing, which may involve:

    • Checking the battery status and replacing it when necessary.
    • Inspecting electrode pads for expiration or wear.
    • Testing the AED’s functionality, such as ensuring it delivers a shock when required.
    • Verifying the device’s display and audio prompts work correctly.
  • Preventive Maintenance:
    This more in-depth service is typically conducted annually (or as per manufacturer recommendations) and may include:

    • Full diagnostic testing.
    • Software updates (if applicable).
    • Replacement of worn-out parts.
    • Calibration and performance checks to ensure the device is up to standards.

How often should AEDs be serviced?

AEDs should undergo regular service by experienced technicians based on the following guidelines:

  • Routine checks: Conducted monthly or quarterly to ensure the device is functioning properly.
  • Preventive maintenance: Typically done once a year, or as recommended by the manufacturer.
  • Battery replacement: Batteries should be replaced every 3–5 years, depending on usage and manufacturer specifications.

Electrode pad replacement: Pads usually need replacing every 2 years, or when they have expired, whichever comes first.

What happens if an AED is not regularly serviced?

If an AED is not regularly serviced, it may malfunction when needed most. Common issues include:

  • Expired or damaged electrode pads that may not deliver a shock.
  • Depleted or faulty batteries leading to a device failure.
  • Software malfunctions that could affect the functionality of the AED.

In these cases, the AED might not be able to assist in a life-saving situation, which could have severe consequences.

How do you make AEDs easily accessible and visible in the workplace?

Proper placement and signage are crucial to ensure AEDs are easily located in emergencies. Consider the following:

  • High-traffic areas: Place AEDs in visible and accessible locations, such as near entrances, elevators, stairwells, or in common areas like hallways and break rooms.
  • Clear signage: Use clear and easily recognizable signs with a heart symbol and a lightning bolt to indicate AED locations. Signs should be placed at eye level and be illuminated or visible even in low light.
  • Centralized locations: In large organizations, consider placing AEDs in multiple strategic locations, especially on each floor or in areas where large groups gather.

How should AEDs be stored to ensure optimal performance?

AEDs should be stored in a clean, dry environment that maintains a temperature between 50°F and 104°F (10°C to 40°C). Avoid storing them in areas with excessive heat, humidity, or direct sunlight, as these conditions can degrade the device’s components over time.

What training is required for key personnel to use an AED effectively?

Answer:
Key personnel, especially those designated as first responders (e.g., security staff, HR personnel, managers), should undergo CPR and AED certification training. Training should cover:

  • How to perform CPR (Cardiopulmonary Resuscitation) properly.
  • How to use an AED safely, including step-by-step instructions on placing the pads, delivering a shock, and following the AED’s prompts.
  • Recognizing cardiac arrest symptoms and understanding when to use the AED.
  • Basic first aid skills to help stabilize the patient until emergency services arrive.

It is recommended that training be refreshed every 1–2 years to ensure competency.

Is there a recommended number of AEDs for large organizations?

The number of AEDs required depends on factors such as the size of the organization, the number of employees, and the layout of the facility. A general guideline is:

  • One AED per floor for multi-story buildings.
  • One AED for every 1,000–2,000 people in a workplace, with additional devices based on the number of employees in high-risk areas (e.g., manufacturing plants, gyms).

It’s essential to conduct a risk assessment to determine the appropriate coverage for your specific facility.

. How can AEDs be tracked and maintained in large organizations?

To keep track of AEDs in large organizations, consider using:

  • AED management software: This software helps track the service history, battery status, expiration dates of pads, and other key maintenance data. Some systems can send reminders for service intervals and track the location of devices.
  • Regular checklists: Implement a routine check and log system to document the condition and service history of each AED.

What should be done if an AED is used in an emergency?

After an AED has been used in an emergency situation:

  • Report the incident: Document the use of the AED, including the time, date, and condition of the patient. This information may be necessary for legal, insurance, or medical follow-up.
  • Inspect and replace components: Immediately inspect the AED’s pads, battery, and functionality. Replace the pads if they were used, and replace the battery if necessary.
  • Return the AED to service: After any needed replacement parts and maintenance, ensure the AED is fully operational and ready for use in the future.

Who should be responsible for the maintenance of AEDs in an organization?

Typically, the Health and Safety Officer, Facility Manager, or Designated AED Coordinator is responsible for the oversight of AEDs in an organization and ensuring regular maintenance is performed. This person should ensure the following:

  • Regular inspections and servicing are done.
  • Employees are trained in AED use.
  • AEDs are in accessible locations with appropriate signage.
  • Service records are maintained for audit purposes.

Are there any legal requirements for AEDs in the workplace?

In many countries, there are laws and regulations around workplace safety that may require AEDs to be available in certain types of businesses or industries, especially those with large workforces or high-risk environments (e.g., gyms, factories). In the U.S., for example, the Cardiac Arrest Survival Act and Good Samaritan Laws provide legal protections to organizations and individuals who use AEDs in good faith during an emergency. Organizations should check local regulations to ensure compliance.

What is an AED?

An AED (Automated External Defibrillator) is a portable life-saving device used to treat sudden cardiac arrest (SCA), a condition where the heart suddenly stops beating effectively. The device analyzes the heart’s rhythm and, if necessary, delivers an electric shock (defibrillation) to help restore a normal rhythm. AEDs are designed to be easy to use by laypersons in emergencies.

What does an AED do?

An AED automatically assesses the electrical activity of a person’s heart and determines whether a shockable rhythm is present, such as ventricular fibrillation or pulseless ventricular tachycardia. If a shockable rhythm is detected, the device prompts the user to deliver a shock to help restore a normal heartbeat, improving the chances of survival.

How is an AED different from a manual defibrillator?

AEDs are automated and specifically designed for use by non-medical individuals in public or workplace settings. They provide voice and visual prompts that guide the user through each step. Manual defibrillators, on the other hand, require interpretation of heart rhythms and manual adjustment of energy levels by trained healthcare professionals, typically in hospital or EMS environments.

Is an AED hard to use?

No, AEDs are user-friendly and intended for use by people without medical training. They provide audible voice instructions and visual cues that guide the rescuer through pad placement, analysis, and shock delivery. In most cases, a bystander can use an AED effectively with minimal or no prior training.

Do AEDs always deliver a shock?

No. AEDs only deliver a shock if they detect a specific type of abnormal, shockable heart rhythm such as ventricular fibrillation (VF) or pulseless ventricular tachycardia (VT). If a non-shockable rhythm like asystole (flatline) or normal sinus rhythm is detected, the device will not allow a shock to be delivered, thereby preventing harm.

Can an AED restart a stopped heart?

AEDs cannot “restart” a heart that has completely stopped (asystole). They are effective in treating disorganized electrical activity in the heart, such as VF or VT, by delivering a shock to allow the heart’s natural pacemaker to resume normal function. If the heart is in asystole, CPR must be continued until advanced care is available.

Are AEDs required in U.S. workplaces?

There is no blanket federal mandate requiring AEDs in all workplaces in the U.S., but many states and municipalities have enacted laws requiring AEDs in specific locations such as gyms, schools, or government buildings. OSHA does not mandate AEDs but strongly recommends them for high-risk environments where workers may experience cardiac arrest. Many companies voluntarily adopt AED programs as part of workplace safety initiatives.

Are AEDs required in Canadian workplaces?

AED requirements in Canada are regulated at the provincial and territorial level. Some provinces, such as Manitoba and Ontario, mandate AEDs in certain public or high-traffic areas. While workplace mandates are rare, most provinces encourage businesses to install AEDs as part of their occupational health and safety practices. Some industries with elevated health risks may be required to provide them under specific regulations.

What laws protect AED users in the U.S.?

All 50 U.S. states have Good Samaritan laws that provide legal protection to individuals who use an AED in good faith during an emergency. These laws are designed to encourage bystander response without fear of liability. However, protection usually depends on the AED being properly maintained and used in accordance with the manufacturer’s instructions.

Do Canadian Good Samaritan laws cover AED use?

Yes. All provinces and territories in Canada offer legal protection for individuals who use AEDs while assisting someone in medical distress. These laws typically protect both trained and untrained rescuers from liability, provided they act reasonably, in good faith, and do not display gross negligence.

Are businesses liable if they don’t have an AED?

In jurisdictions where AEDs are not legally required, businesses typically aren’t held liable for not having one. However, if an incident occurs in a high-risk environment and an AED could have prevented harm or death, the absence of one might be considered negligence. In regulated industries or locations with AED mandates, failure to install an AED could lead to fines or legal consequences.

Can my company be sued for using an AED incorrectly?

While lawsuits are always possible, companies are generally protected under Good Samaritan laws if AEDs are used in good faith and in accordance with the device’s instructions. To reduce legal risk, businesses should ensure that staff are trained, the AED is maintained per manufacturer guidelines, and the device is part of an established emergency response protocol.

What recordkeeping is required for AEDs?

Proper recordkeeping is essential for both legal compliance and effective AED management. This includes maintaining:

  • A log of monthly checks confirming the device is functional.

  • Records of battery and pad replacements with expiration dates.

  • Training certifications for staff members.

  • Incident reports whenever an AED is used.
    This documentation may be required during inspections or in the event of litigation.

Which types of businesses should have AEDs?

Businesses with large staff numbers, physically demanding work, remote locations, or high public foot traffic should strongly consider installing AEDs. This includes construction sites, manufacturing plants, warehouses, fitness centers, office towers, and large retail spaces.

How many AEDs does my business need?

The rule of thumb is that an AED should be reachable within a 3-minute round-trip from any point in the facility. Large campuses or multi-story buildings may require multiple devices to meet this standard.

Where should we place an AED?

AEDs should be installed in visible, accessible, and central locations like break rooms, lobbies, or next to fire extinguishers. They should never be locked away or hidden behind barriers.

Where should we place an AED?

AEDs should be installed in visible, accessible, and central locations like break rooms, lobbies, or next to fire extinguishers. They should never be locked away or hidden behind barriers.

Do AEDs work in extreme temperatures?

Most AEDs are designed for indoor, temperature-controlled environments. In cold or hot conditions, they must be stored in insulated or climate-controlled cabinets to remain functional.

Can we store AEDs in company vehicles?

Yes, especially for mobile teams. However, storage must meet the AED’s environmental guidelines for temperature and humidity to avoid damaging the battery or pads.

Do AEDs require regular maintenance?

Yes. AEDs should be visually inspected at least monthly and tested annually. Maintenance should follow the manufacturer’s schedule and include checking pad expiration dates and battery levels.

Who should maintain our AED?

A trained employee such as a safety officer or facility manager should be responsible for overseeing that regular maintenance is done. They should maintain logs of inspections and ensure replacements are ordered when needed. Engaging a service company with trained AED technicians is advisable.

Is AED maintenance required by law?

Yes in many regions. Inadequate maintenance may void legal protections under Good Samaritan laws and may result in liability if the AED fails during an emergency.

Is training required to use an AED?

While not legally required in many regions, AED/CPR training is strongly recommended. It enhances responder confidence and improves outcomes during a cardiac emergency.

How long does AED training take?

Basic AED and CPR training usually takes 2 to 4 hours. Courses are offered by organizations such as the American Heart Association, Canadian Red Cross, and workplace safety providers.

Should all employees be trained?

Training as many employees as possible increases the chance that someone capable will be available during an emergency, especially in shift-based workplaces or large teams.

When should an AED be used?

Use an AED immediately when someone collapses, is unresponsive, and is not breathing or is gasping. Begin CPR, turn on the AED, and follow its prompts.

Can you use an AED on a child?

Yes. Use pediatric pads for children under 8 years or under 55 lbs. If pediatric pads are not available, adult pads can be used, placing them appropriately to avoid overlap.

Can you use an AED on someone with a DNR

This is a gray area. In public settings, responders are generally protected when using an AED in good faith, especially if the DNR order is not clearly communicated or visible.

What happens after using an AED?

Emergency services should take over as soon as they arrive. Leave the AED pads in place and, if possible, provide the AED event data stored in the device to paramedics or hospital staff.

Do AEDs replace CPR?

No. AEDs are designed to work alongside CPR, not replace it. While the AED analyzes the heart and may deliver a shock, CPR helps maintain blood flow to the brain and other vital organs between shocks and until emergency responders arrive.

Can you be shocked by an AED accidentally?

It’s very unlikely. AEDs are built with numerous safety features and will only deliver a shock if they detect a specific, shockable heart rhythm. They do not allow the user to manually override this function.

Are AEDs dangerous to store in public areas?

No. AEDs are built to be durable, tamper-resistant, and safe for public storage. When placed in secured but accessible cabinets, they pose no danger to the environment or passersby.

Do AEDs work on heart attacks?

Not directly. AEDs are for sudden cardiac arrest, which involves an electrical issue in the heart. Heart attacks are caused by blocked blood flow. However, a heart attack can lead to cardiac arrest, in which case an AED becomes crucial.

Can I be sued for not using an AED?

In rare circumstances, especially where an AED is available and not used due to negligence, a lawsuit could occur. Proper signage, training, and a clear emergency protocol help mitigate legal risk.

Is it illegal to move or tamper with an AED?

Yes. Interfering with public AED units can result in fines or criminal charges. AEDs are emergency medical equipment and should be treated with the same respect as fire extinguishers or alarms.

Do AEDs require internet or Wi-Fi to work?

No. AEDs operate entirely offline and are fully functional without internet access. However, some newer models offer optional Wi-Fi connectivity to notify managers about battery status or usage.

What happens if our AED fails during use?

If the device is properly maintained and documented, legal protections typically apply even if the device fails. After use, report the failure to the manufacturer and retain logs showing routine maintenance and inspections.

What are some advanced features of a smart AED?

Smart AEDs include features such as Wi-Fi connectivity for status monitoring, automatic self-checks, cloud reporting, GPS tracking for EMS, and bilingual voice prompts. These enhancements improve readiness, maintenance, and accessibility in emergency scenarios.

What does it mean when an AED has CPR coaching?

CPR coaching refers to real-time audio or visual feedback that helps guide the responder’s chest compression rate and depth. This feature helps even untrained bystanders deliver more effective, guideline-compliant CPR.

What are pediatric modes on AEDs?

Pediatric mode adjusts the shock energy and guidance for use on children under 8 years old or weighing less than 55 lbs. Some AEDs use special pediatric electrode pads, while others have a built-in switch to toggle between adult and pediatric settings.

Can an AED detect a heartbeat before shocking?

Yes. AEDs perform rhythm analysis before delivering a shock. They only advise and deliver a shock if a “shockable” rhythm like ventricular fibrillation (VF) or pulseless ventricular tachycardia (VT) is detected.

Are AEDs waterproof or weather-resistant?

Many AEDs are rated IP55 or higher, meaning they are resistant to dust and water jets. Some are specifically designed for outdoor or rugged use and can operate in extreme conditions with protective cases or cabinets.

What kind of batteries do AEDs use?

AEDs typically use long-life lithium batteries designed for medical devices. Some batteries are user-replaceable and last 4–5 years in standby mode, while others are sealed and must be replaced by a technician.

Can AEDs be monitored remotely?

Yes, some models support Wi-Fi or cellular connectivity for remote monitoring. This allows facility managers or safety officers to receive alerts for low battery, expired pads, or failed self-checks.