Choose a vendor with proven reliability and ongoing support. Look for:
After-Sales Support Programs – Responsive service and technical help.
Warranty Coverage – Clear terms and length of coverage (5–8 years is standard).
Replacement Costs – Affordable batteries and pads with long shelf life.
Training & Certification – Options for staff training and refresher courses.
Regulatory Approval – Devices should be FDA and/or Health Canada approved.
Reputation & Reviews – A track record of working with organizations like yours.
A trustworthy vendor doesn’t just sell you the AED—they support you for its entire lifespan.